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Thread Statistics | Show CCP posts - 13 post(s) |
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CCP Casqade
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Posted - 2008.09.30 20:12:00 -
[1]
 Originally by: Alaki Kant
Everyone running the client under Linux is getting crashes whenever eve loses focus.
See http://oldforums.eveonline.com/?a=topic&threadID=886237 and http://bugs.winehq.org/show_bug.cgi?id=15485
Thanks for reporting this. This feature is however not officially supported in the Cedega client and we do not officially support Wine.
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CCP Casqade
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Posted - 2008.09.30 20:15:00 -
[2]
Originally by: Morwen Lagann
OSX graphics issues weren't fixed.
Will there be an additional patch to the Mac client soon to fix this?
While testing the new update which would have resolved this issue, we discovered a more serious issue which prevented us from releasing the update. We're hoping to have it solved shortly.
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CCP Casqade
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Posted - 2008.09.30 22:27:00 -
[3]
Originally by: Kazuo Ishiguro
Phantom jumps have appeared on the map that do not correspond to actual stargates, e.g.
Aldranette <-> Manjonakko is shown as an inter-region jump on the map, but no such gates are listed as appearing in those systems.
Others have reported missing jumps, but I don't have any that I can confirm offhand.
We're looking into this issue and there are currently two issues:
1. System to system link is gone.
2. System to system link exists ingame, but the map does not show the jump and therefore the autopilot is making a mistake.
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CCP Casqade
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Posted - 2008.09.30 22:44:00 -
[4]
Below are general instructions on how to diagnose connection related issues:
If you have a router with a firewall or a software firewall make sure it allows all traffic through port 26000 for both UDP and TCP protocols. You can read through the following article to see if it has information that can help solve this problem, http://kb.eve-online.com/Pages/KB/Article.aspx?id=119
You can test your connection to our server by doing the following, if you encounter problems you can send us the results.
To see whether you can get reach our servers or not, please do the following:
1. Press "Start" and select run. Write 'cmd' and press "ok"
2. Write 'telnet 87.237.38.200 26000' and wait for the process to finish.
If the Command Prompt gives you an error and fails, you are most likely running a firewall of some sort which is blocking the traffic from your computer to our servers. You will need to fix that. However, if the window generates some scrambled letters, you are successfully contacting the servers and you'll need to make a pingplotter test with further connection info.
Here's how to do so: Download a program called pingplotter which is available at http://www.pingplotter.com/downloads/pngplt_2.exe If you are running a hardware firewall (SPI Firewall) on your router you will need to disable it, as otherwise this program won't work.
After starting up pingplotter do the following in the program:
1) Under "Adress to trace" put the following value in the box: 87.237.38.200
2) In the bottom left corner in the box "# of times to trace" put the value 1500
3) In the bottom left corner in the box "Trace Intervals" change it to 2.5 seconds
4) In the bottom left corner in the box "Samples to include" change it to 1500.
5) Click on "Trace" button in the bottom left corner.
Check if you get any packet loss or unusually high ping times at any node along the way. If you need any assistance with analyzing the results, then save the file as a sample set. File a petition and attach the file to the petition.
You can use the petition system on the web site to create a petition and attach the file.
You will find a link named My Petitions under the Eve Support column on the left.
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